Customer Testimonials for Kalona Auto Used Cars & Trucks

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Kalona Auto Used Cars & Trucks - Many Quality Vehicles

At Kalona Auto Used Cars & Trucks we take pride in the quality used cars we sell. Our dedication to serving the needs of our customers is demonstrated by the amount of repeat business and the number of customer referrals we receive. Whether this is your first purchase with us or one of many, you can count on our dedicated sales staff to make it the best buying experience possible.

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Paul - 14 RAM 2500

I contacted the business by email and received a response quickly from Gary Bontrager, he was professional. We continued to exchange informative messages and phone calls. I agreed to make a deposit for purchase. Being from a distance away (1760 miles) I wanted an independent inspection. Gary was very agreeable to this. The inspection was informative and exposed some mechanical concerns (engine problems), Gary was very open about the problems and informed me they would make them right at their expense and I could either continue the purchase or I could back out of the agreement. He kept me informed on the timing and details of the services performed. He found a way to get the truck delivered at a reasonable expense. There have been a couple of issued developed after delivery and he offered to pay for parts purchased, he did not leave me hanging. I would recommend this business and this sales staff if you are looking for a vehicle. Professional, honest, and helpful staff.

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Nikole - 14 Chrysler Town & Country

Bought my Chrysler Town and country here 5 years ago. Haven't had any problems til just before my 5 year extended warranty was almost up, they helped me get the warranty I paid for and used it to replace the engine. Took a little time to get the work done, but they did give me a loaner car to use during that time. Great service!

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Jeffery & Cheri - 2018 Hyundai Tucson

Gary was very helpful and a pleasure to do business with. I felt heard and appreciated. Highly recommend!!

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Erika & Nicholas - 2016 Honda CR-V

Even after test driving at larger dealers with more inventory options, we still found that Kalona Auto offered competitive, quality options and a much more personal touch! We appreciated the transparency of sales staff as we discussed pricing and trade-in. Thank you, Julie, Gary & Mike!

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Brian - 2017 Subaru Outback

I’ve bought and traded in three cars with them. Always fair on trade ins, no pressure sales and easy to work with.

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Sarah - 2017 Nissan Rogue

I'm very pleased with my experience at Kalona Auto. They happened to have the car I wanted and I requested to have it delivered cross-country. Gary contacted me and explained how this would work. My sister had shopped at their lot in the past and felt like it would be a good place to buy from. Gary showed me the vehicle over Facetime and arranged to have it delivered. The only delays were due to current delays at the post office! I had to trust Gary with the condition of the car (and the smell, which I was worried about). I received my car last week and am very pleased. It's in great condition and very clean. They made it easy (especially during the pandemic!) and were easy to work with. I would purchase from them again.

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Tate - 2017 Chevy Equinox

Great business, very professional. Bought my Equinox here for very cheap. Charged low rates when needing my oil and brakes done. Very happy with their service.

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Cari - 2017 Toyota Sienna

We had an incredible experience working with Clint at Kalona Auto! We highly recommend Kalona Auto. We were not looking forward to car shopping, but everything about this process turned out great. Clint’s experience and expertise were so helpful! He was able to help us narrow down what we were looking for and find the vehicle that met everything we were hoping for. Communication & service were top notch!!

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Ashton - 2017 Subaru Legacy

I'm very pleased with my experience at Kalona Auto. They happened to have the car I wanted and I requested to have it delivered cross-country. Gary contacted me and explained how this would work. My sister had shopped at their lot in the past and felt like it would be a good place to buy from. Gary showed me the vehicle over Facetime and arranged to have it delivered. The only delays were due to current delays at the post office! I had to trust Gary with the condition of the car (and the smell, which I was worried about). I received my car last week and am very pleased. It's in great condition and very clean. They made it easy (especially during the pandemic!) and were easy to work with. I would purchase from them again.

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