Paul - 14 RAM 2500
I contacted the business by email and received a response quickly from Gary Bontrager, he was professional. We continued to exchange informative messages and phone calls. I agreed to make a deposit for purchase. Being from a distance away (1760 miles) I wanted an independent inspection. Gary was very agreeable to this. The inspection was informative and exposed some mechanical concerns (engine problems), Gary was very open about the problems and informed me they would make them right at their expense and I could either continue the purchase or I could back out of the agreement. He kept me informed on the timing and details of the services performed. He found a way to get the truck delivered at a reasonable expense. There have been a couple of issued developed after delivery and he offered to pay for parts purchased, he did not leave me hanging. I would recommend this business and this sales staff if you are looking for a vehicle. Professional, honest, and helpful staff.
